Privacy policy
Last updated: October 13, 2026
Who we are
Suyadream Fashion LLC, trading as Suyadream (“we”, “us” or “our”), operates www.suyadream.com. This policy explains how we handle personal information when you browse our store, place an order, contact us or otherwise use our services. We are the controller of personal information we process for our own business purposes, where that concept applies.
Contact us at info@suyadream.com, +1 303-730-8858, or Suyadream Fashion LLC, 5800 Tower Rd APT 904, Denver, CO 80249, United States.
Information we collect and its sources
- Contact and order information: your name, email, phone number, billing and delivery addresses, items and variants selected, purchase history, returns and related transaction records.
- Payment-related information: billing details, payment method, payment status and transaction identifiers. Payment information is processed through the payment services available at checkout. Please do not send complete card details or sensitive financial credentials by email.
- Account and communications information: account details and preferences you provide, messages, support requests and any photographs or other information you send us.
- Device and activity information: IP address, browser and device characteristics, online identifiers, pages and products viewed, cart activity and interactions with our services, collected through cookies and similar technologies subject to applicable controls.
We obtain information directly from you, automatically when you use the services, and from Shopify and the providers involved in payments, delivery, fraud prevention and other services you use. If you give us another person's delivery or contact details, please ensure you are entitled to do so and make this policy available to them.
Why we use information
We use information to process orders and payments, deliver products, manage returns and customer support, maintain accounts, communicate about transactions, protect against fraud and misuse, keep records required by law, and improve the shopping experience. Where permitted and subject to your choices, we also use information for analytics, personalization and marketing.
Where the EU or UK GDPR applies, the relevant bases are performance of our contract for orders and related service; legal obligations for required records and lawful requests; legitimate interests in securing and operating our business, resolving claims and improving our service where those interests are not overridden by your rights; and consent where required for marketing or non-essential tracking. You may withdraw consent at any time without affecting earlier lawful processing. Information needed to fulfill an order is necessary for that transaction; without it, we may be unable to complete your purchase.
Who receives information
We share information with Shopify and service providers as needed for hosting, checkout and payments, order fulfillment, delivery, customer support, security and business operations. Fulfillment providers receive the order and delivery details necessary to supply your purchase. Advertising-related disclosures are described below. Information may also be disclosed to professional advisers, authorities where legally required, or parties involved in a business transfer, subject to applicable safeguards.
Shopify and enhanced services
Our store is hosted by Shopify. Shopify processes information about your use of our store and your purchases to operate the platform. We also use Shopify Network Intelligence. For these enhanced services, Shopify uses information from interactions with our store together with information from interactions with other merchants and Shopify to support features such as personalization, business improvement and advertising.
Your information is shared with Shopify and relevant service providers, which may be located in other countries. Shopify is responsible for certain processing it carries out for its own purposes. Read the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal for information and requests relating to that processing.
Cookies, advertising and choices
Cookies and similar tools support functions such as checkout, security and saved preferences. Non-essential tools can support analytics, personalization and advertising. Where consent is required, non-essential uses are subject to your consent. Use the cookie choices displayed for your location to manage these preferences; browser controls can also delete or block cookies, although some store functions may then be unavailable.
Advertising-related processing, including through Shopify's enhanced services, may constitute a “sale”, “sharing” or “targeted advertising” under applicable US state privacy laws, even without a payment for the data. It can involve online identifiers, device and browsing information and shopping activity.
Where available or required for your location, use our data sharing opt-out page to exercise your choices. We recognize Global Privacy Control signals where required by applicable law and through Shopify's supported regional controls. You may also contact us for assistance. Browser-based choices may need to be made again on another device or browser.
You can unsubscribe from promotional emails using the link in the message. Opting out of marketing does not stop necessary messages about purchases, returns or account security. A purchase does not override any consent requirement for marketing.
Retention and security
We retain information for the purposes described here and only for as long as needed in light of those purposes and legal obligations. Order and payment records are retained according to applicable accounting, tax and claims requirements; support records for handling inquiries and related disputes; account information while needed to provide the account; and marketing preferences as needed to honor your choices. We consider the sensitivity of the information and whether deletion or de-identification is possible.
We use reasonable technical and organizational safeguards. No system is completely secure. Please protect your account credentials and avoid sending unnecessary sensitive information to us.
International transfers
Your information may be processed in the United States and other countries where Shopify or our service providers operate. These countries may have different data protection rules. Shopify’s processing on our behalf is governed by its Data Processing Addendum. Its applicable European transfer arrangements include binding corporate rules, standard contractual clauses, the UK transfer addendum or an applicable adequacy decision, depending on the transfer. Shopify’s processing for its own purposes is addressed separately in the Shopify Consumer Privacy Policy linked above. Contact us for information about recipient countries and the transfer safeguards relevant to your information, including information shared with other service providers, and how to obtain a copy.
Your privacy rights
Depending on your location and the law that applies, you may request access to, correction of, deletion of or a portable copy of your information; restrict processing; withdraw consent; or opt out of qualifying sales, sharing, targeted advertising or certain profiling. Rights are subject to applicable exceptions, such as keeping records we are legally required to retain.
Email info@suyadream.com to submit a request. We may ask for proportionate information to verify your identity. Where allowed, an authorized agent can act for you with suitable proof of authority. We will respond within applicable deadlines and will not unlawfully discriminate against you for exercising your rights. If a request is denied, you may ask us to reconsider or appeal where applicable. You may also complain to your local data protection authority, including in the EEA or UK.
Your right to object and stop direct marketing
Where the EU or UK GDPR applies, you may object at any time to the use of your personal information for direct marketing, including related profiling. We will stop using it for those purposes. You may also object, on grounds relating to your situation, to processing based on legitimate interests; we will stop unless we can demonstrate a lawful overriding basis or need the information for legal claims. Email info@suyadream.com to exercise these rights. No special wording is required. For promotional emails, you can also use the unsubscribe link. Necessary order and service communications may continue.
You do not need to create a customer account to send us a privacy request. You can also contact the UK Information Commissioner’s Office or the competent data protection authority in the EEA. Contacting us first is not a condition of making a regulatory complaint.
Children and third-party sites
Our store is not directed at children. If you believe a child has provided personal information inappropriately, please contact us so we can investigate and take appropriate action. We do not knowingly sell or share, for targeted advertising, personal information of children under 16.
External websites have their own privacy practices. Review their notices before providing information; a link from our site does not mean we control their data handling.
Updates
We may update this policy to reflect changes in our practices or legal requirements. The revised version will carry a new “Last updated” date. We will provide additional notice or seek consent where required; publishing a change does not replace those requirements.